EARLY BIRD: 15% off for bookings made 150 days prior to check-in date.
LAST MINUTE: 20% off for bookings made less than 30 days prior to check-in date. Minimum stay of 2 nights required.
LONG STAY: 15% off for bookings of 10 nights or more and 20% off for bookings of 21 nights or more.
It is a condition of the booking that the entire party must arrange its own comprehensive travel insurance cover (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage). Neither we nor any staff are responsible for any and all claims, including any accidents related to the use of the Villa facilities or locally procured third party services such as, watercraft, water sports, jeep or motorbike rental etc.
As deposits and rental payments are strictly NON refundable after a reservation has been confirmed, we highly recommend that insurance cover purchased by the individual making the booking “the booking party” should be an all inclusive travel insurance which covers all your expenses (villa payments) if you have to cancel your journey last minute, for any reason
Neither we nor any staff shall be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside our control such as civil disturbances, fires, floods, severe weather, acts of God, acts of Government etc.
Fully Refundable Policy
An initial deposit of thirty percent (30%) must be paid to confirm a booking, unless otherwise specified. The initial deposit is fully-refundable up to 90 days prior to arrival.
Given the ever-changing landscape for bookings under the COVID-19 pandemic, the latest terms and conditions for Chai Talay Estate properties will be communicated by our reservations team at least 100 days prior to arrival.
The following options will be presented:
To cancel the booking without penalty and reclaim 30% deposit.
To proceed with the booking based on the latest terms and conditions shared.